When we first talk to our clients about travel, it should be an animated conversation. Our clients are excited to discover or revisit an area, your sales people passionate about your product. Without a structure these conversations can loose their direction and ultimately  create a poorer impression on our clients. By creating a structure, we ensure that we, as sales people gain the information we need to match the clients needs as well as communicate clearly why they should book with us. This builds trust with the customer and ensures they leave the conversation feeling heard and understood.

 

This structure while giving shape to the call allows for your sales peoples personalities and style to shine through while ensuring we accomplish everything we need in a time effective manner.

 

Outcomes of the session;

• Clear understanding of the benefit of creating a structure
• Each step clearly defined
• Understanding of how they might tailor each step to their own style 
• Opportunity to practice each section and receive feedback
• Awareness of where they are currently succeeding and need to improve (further exploration of this to be supported post session)

Each business is different and call structures and be discussed and created prior to the session to ensure it fits your companies needs exactly.

 

Approximate length of session;

 

3-4 hours with breaks 

 

Can be delivered in person or remotely