As leaders we have to have difficult conversations with our teams, sometimes we need to address poor performance or behaviour and the way in which this is done shapes the outcome. In this session we approach these conversations with a simple but incredibly effective coaching model that allows us as leaders to ensure expectations are set while our team member has clarity and ownership of the solution.

 

Outcomes of the session;

• Feel confident knowing when and how to approach difficult conversations
• Understand a coaching model designed to improve performance 
• Opportunity to practice these skills with real examples and receive feedback

 

Approximate length of session;

 

2-3 hours

 

Can be delivered in person or remotely